Privacy Policy

Effective Date: 1st May 2025

Welcome to Mayfair & Grace (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.mayfairandgraceshop.co.uk (“Website”) and purchase our beauty products.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, delivery address, billing address, payment details, and other contact information necessary to process orders.
Account Information: Username, password, and preferences if you create an account.
Order Details:Products purchased, transaction history.
Usage Data: IP address, browser type, device information, pages visited, time spent on our Website, and other technical data to improve our services.
Marketing Preferences:Your communication preferences and subscription statuses.

2. How We Use Your Information

Your data is used to:

- Process and deliver your orders.
- Manage your account and preferences.
- Improve our Website’s functionality and user experience.
- Send order confirmations, updates, and customer service communications.
- Send promotional emails if you opt-in, including special offers, new products, and marketing newsletters.
- Comply with legal obligations and prevent fraud or misuse.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers: Payment processors, delivery companies, IT and hosting providers.
Legal Authorities: When required by law or to prevent fraud, scams, or illegal activities.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that all third parties process your data in accordance with applicable laws and confidentiality obligations.

4. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no method of transmission over the internet is entirely secure. You are responsible for maintaining the confidentiality of your account login details.

5. Your Rights

Under UK data protection laws (including the UK GDPR), you have rights regarding your personal data, including:

- The right to access your data.
- The right to rectify inaccuracies.
- The right to erase your data.
- The right to restrict processing.
- The right to data portability.
- The right to object to processing.
- The right to withdraw consent at any time.

To exercise these rights, please contact us at [contact email].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymise it.

8. Changes to This Privacy Policy

We may update this policy periodically. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page regularly to stay informed about how we protect your data.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mayfair & Grace
Email: contactus@mayfairandgrace.co.uk
Phone: contactus@gmail.com
Address: 2 Long Street, Tetbury, Gloucestershire. GL8 8AN

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*This Privacy Policy is designed to comply with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.*