Shipping Policy

Shipping Policy for Mayfair & Grace

Effective Date: 1st May 2025

Thank you for shopping with Mayfair & Grace. We are committed to delivering your orders promptly and securely. Please read our shipping policy below for important information regarding delivery times, costs, and other shipping-related details.

1. Shipping Destinations

We currently ship within the United Kingdom. Unfortunately, we do not offer international shipping at this time.

2. Shipping Methods and Delivery Times

Standard Delivery: Estimated delivery within 3-5 business days after dispatch.
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Please note:*Delivery times are estimates and may vary due to unforeseen circumstances such as weather or courier delays.

3. Shipping Costs

Standard Delivery: £5.95 or free for orders over £100
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4. Order Processing

- Orders are processed within [1-2] business days after payment confirmation.
- Orders placed on weekends or bank holidays will be processed on the next business day.
- Once your order is dispatched, you will receive a confirmation email with tracking details.

5. Order Tracking

You can track your shipment using the tracking link provided in your confirmation email. If you experience any issues or do not receive your order within the estimated timeframe, please contact our customer service team.

6. Delivery Issues

Missed Deliveries: If you are not available to receive your package, the courier may attempt redelivery or leave a notice with instructions.

Incorrect Address: Please ensure your shipping details are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Damaged Items:If your package is lost or arrives damaged, contact us within 7 days of delivery for assistance.

7. Shipping Restrictions

We do not ship to PO Boxes or BFPO addresses. Please provide a physical residential or business address for delivery.

8. Changes to Shipping Policy

We reserve the right to update this shipping policy as needed. Any changes will be effective immediately upon posting on our website.

If you have any questions about our shipping policy or your order, please contact us at:

contactus@mayfairandgrace.co.uk
01666 504128
2 Long Street, Tetbury, Gloucestershire. GL8 8AN

Thank you for choosing Mayfair & Grace! We appreciate your business.