Terms & Conditions

Terms and Conditions for Mayfair & Grace

Effective Date: 1st May 2025

Welcome to Mayfair & Grace! These terms and conditions (“Terms”) govern your use of our website www.mayfairandgraceshop.co.uk(“Website”) and your purchase of products from us. Please read these Terms carefully before using our site or placing an order. By accessing or using our Website, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our Website and purchasing products, you agree to comply with these Terms and our Privacy Policy. If you do not agree, please do not use our Website:

2. Products and Pricing

We strive to ensure all product descriptions and prices are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies and update information at any time.
- Prices are listed in GBP (£) and include VAT where applicable. Shipping costs are additional unless otherwise specified.

3. Order Process and Payment

Orders can be placed via our Website. By submitting an order, you confirm that all information provided is accurate and complete.
Payment must be made in full at checkout. We accept  credit/debit cards, PayPal
We reserve the right to refuse or cancel any order at our discretion, including if products are unavailable or if payment is not authorised.

4. Delivery and Shipping

Our delivery terms are outlined in our Shipping Policy. We are not responsible for delays caused by couriers or other circumstances beyond our control.
- Ownership of products passes to you upon delivery.

5. Returns, Refunds, and Exchanges

Our Returns Policy explains your rights regarding returns and refunds. Generally, you have 14 days from receipt to request a return for unused, unopened products.
Certain products, such as opened or personalised items, may not be eligible for return.
To initiate a return, contact us at contactus@mayfairandgrace.co.uk

6. Customer Responsibilities

You agree to provide accurate, current, and complete information when placing an order.
You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

7. Intellectual Property

All content on our Website, including images, logos, product descriptions, and trademarks, is owned by or licensed to us and is protected by intellectual property laws.
- You may not reproduce, distribute, or use our content without our prior written permission.

8. Limitation of Liability

We make reasonable efforts to ensure our products and Website are safe and functional, but we do not guarantee that the Website will be error-free or uninterrupted.
To the maximum extent permitted by law, we are not liable for any damages resulting from your use of our products or Website.

9. Indemnity

- You agree to indemnify and hold harmless [Your Beauty Store Name], its affiliates, and employees from any claims, damages, liabilities, or expenses arising from your breach of these Terms or your misuse of our products or services.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page and are effective immediately upon posting.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of UK courts.

12. Contact Us

If you have any questions about these Terms, please contact us at:

contactus@mayfairandgrace.co.uk
01666 504128
2 Long Street, Tetbury, Gloucestershire, GL8 8AN